LumenfolkCurated starter catalogPolicy: Being updated

Trust & Privacy Center

We build products that help people make better decisions, reduce friction, and use personal context more safely. This center explains how we handle trust, privacy, AI, user contributions, beta features, incomplete data, and product-specific safeguards.

Overview

Trust at Next Up

This page is the public Trust & Privacy Center for Next Up. It is shared across the Lumenfolk family of products and explains the specific safeguards for this surface.

Plain English

What Next Up is

Next Up helps people get recommendations based on taste, moment, and feedback.

Audience: People who want recommendations based on taste and moment.

Important

What Next Up is not

  • Not a guarantee of outcomes
  • Not a comprehensive catalog during beta

AI transparency

How AI is used

How AI is used

rankclassifyproduce recommendations

AI ranks and filters items from a curated starter catalog using your taste, moment, and feedback signals.

AI-generated or AI-assisted outputs may be incomplete or wrong. Review important outputs before relying on them. Sensitive decisions should involve qualified professionals where appropriate.

Privacy

Data & analytics

Data we may collect

  • account data
  • usage data
  • consent preferences
  • recommendation interactions
  • feedback and corrections

What analytics receives

We do not intentionally send raw private notes, medical details, child/family details, sensitive profile facts, names, emails, or uploaded content to analytics tools.

event namesource surfaceproduct areaaccount stateprofile statecoarse category/lanestructured reason codeconfidence bandboolean flagscounts

Profiles

Product profiles and CanonIQ

Product profiles and CanonIQ

Lumenfolk

Product-specific profiles help a single product work better. That is not the same as the full CanonIQ.

Next Up may build a Taste Profile from saves, feedback, and moment signals. That is not the same as full CanonIQ.

Full CanonIQ is a paid personal context product. No user receives the full CanonIQ 80-question output unless they purchase or are granted access to the full CanonIQ product.

Participate

Contributions and missing data

Help us improve this

Curated starter catalog

Incomplete should feel participatory, not broken. If something is missing, unclear, outdated, or wrong, tell us so we can review it.

Accepted: missing titles, sources, and feedback.

Share feedback

Status

Status labels we use

We use visible labels to mark what is complete, in progress, or uncertain. Labels do not imply verification.

BetaIn progressSource neededIn reviewPublic use holdData pendingExample outputNot available yetBeing updatedArchivedCurated starter catalogUser suggestedNeeds reviewDemo/sampleEstimatedLow confidenceHuman review recommended

Sensitive products

Product safeguards

Next Up safeguards

Safeguards

Recommendations are selected from a curated starter catalog and ranked to fit taste and moment. Catalog breadth may be limited during beta.

Your rights

Requests and corrections

Contact, corrections, deletion & export

You may contact us to ask questions, request corrections, request deletion or export where applicable, report issues, or share privacy concerns.

Contact us

Policies

Policy documents

Policy documents

Being updated

We are updating our public policy center as products move from prototype to public beta.

Changelog

Product and policy status

Trust Center changelog

  • Last updatedBeing updated
  • Product statusCurated starter catalog
  • Policy statusBeing updated
  • Source statusCurated starter catalog

Contact

Get in touch

Contact, corrections, deletion & export

You may contact us to ask questions, request corrections, request deletion or export where applicable, report issues, or share privacy concerns.

Contact us